Frequently Asked Questions

Everything you need to know about shopping with Flying Tiger Türkiye

What are the shipping options within Türkiye?

We offer standard domestic shipping across all provinces in Türkiye. Orders are typically processed within 1-2 business days and delivered via our local courier partners.

What is your return policy?

You can return unused products in their original packaging within 14 days of delivery. Please note that for hygiene reasons, certain items like earrings or opened food products cannot be returned.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, and American Express. We also support local payment options and installment plans through licensed Turkish payment gateways.

Are Flying Tiger products safe and tested?

Yes, all our products undergo rigorous testing to meet both European Union and Turkish safety standards. We prioritize quality and sustainability in every design.

Can I track my order status?

Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our website or the courier's platform to see real-time updates.

Do you offer gift wrapping services?

While we do not offer a manual wrapping service, we sell a wide variety of award-winning gift wrap, bags, and boxes so you can create a beautiful presentation yourself.